Support

How can we help?

Need help with Shorebound? Send questions, bug reports, account requests, or feedback to the support team.

Contact Us

For support inquiries, feature requests, privacy questions, or bug reports, please reach out by email.

[email protected]

We typically respond within 24-48 hours during business days.

What We Can Help With

  • Waitlist, early access, and launch update questions
  • Account setup, sign-in, and profile issues once the app is available
  • Technical issues, bug reports, and app performance problems
  • Safety, moderation, blocking, or reporting questions
  • Privacy, data security, and account deletion requests
  • Feature requests and product feedback

Before You Contact Us

To help us investigate quickly, include the details that apply to your request.

  • Your account email or username, if applicable
  • A clear description of the question or issue
  • Your device model and iOS version
  • The Shorebound app version, if you are reporting a bug
  • Screenshots or screen recordings when useful, with sensitive information removed

About Shorebound

Shorebound is a new iOS app from Command B Limited, targeting a Summer 2026 release. The website waitlist is open for early access and launch updates.

Your feedback helps us improve Shorebound. We appreciate you taking the time to reach out.